RETURNS SELF-SERVICE PORTAL

We're sorry your purchase wasn't perfect.
Our goal: to offer you a simple and pleasant experience, even for a return.

To consult our returns & refunds policy 👉 click here.

Easy returns in a few steps
  1. Click above to access the returns portal.
  2. Enter your order number and the email associated with your order.
  3. Select the products you wish to return.
  4. Indicate the reason for your return.
  5. Choose your refund method: online store credit or credit card refund.
  6. Submit your request.
  7. Download your return label received by email.
  8. Prepare your package with the items to be returned.